{"id":1464,"date":"2024-04-30T19:07:40","date_gmt":"2024-04-30T17:07:40","guid":{"rendered":"https:\/\/rcselectroniques.com\/support\/"},"modified":"2025-12-11T20:58:58","modified_gmt":"2025-12-11T19:58:58","slug":"support","status":"publish","type":"page","link":"https:\/\/rcselectroniques.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.25.0&#8243; background_color=&#8221;#000000&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(18,26,37,0) 64%|#121a25 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(18,26,37,0)&#8221; background_color_gradient_start_position=&#8221;64%&#8221; background_color_gradient_end=&#8221;#121a25&#8243; background_image=&#8221;https:\/\/rcselectroniques.com\/wp-content\/uploads\/2024\/07\/esports-17.jpg&#8221; background_position=&#8221;bottom_center&#8221; 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_module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">If our support technician requires remote access, you will receive a pin code to submit below to download an applet and start a support session.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<form name=\"logmeinsupport\" action=\"https:\/\/secure.logmeinrescue.com\/Customer\/Code.aspx\" method=\"post\" style=\"text-align: center; margin: 0 auto;\"><!-- [et_pb_line_break_holder] -->    <span>Enter your six-digit code:  <\/span><input type=\"text\" name=\"Code\"><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->    <input type=\"submit\" value=\"Connect with a technician\"><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"tracking0\" maxlength=\"64\"> <!-- optional --><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"language\" maxlength=\"5\"> <!-- optional --><!-- [et_pb_line_break_holder] -->    <input type=\"hidden\" name=\"hostederrorhandling\"> <!-- optional --><!-- [et_pb_line_break_holder] --><\/form>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][et_pb_text _builder_version=&#8221;4.25.0&#8243; 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Don&#8217;t miss a thing!<\/h2>\n<h3>Follow us on social networks.<\/h3>\n<p>[\/et_pb_text][et_pb_social_media_follow icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.25.0&#8243; text_orientation=&#8221;center&#8221; border_radii=&#8221;on|60px|60px|60px|60px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/profile.php?id=100068385347771&#8243; _builder_version=&#8221;4.25.0&#8243; background_color=&#8221;#1A2C4C&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SupportRemote assistance portalIf our support technician requires remote access, you will receive a pin code to submit below to download an applet and start a support session.We&#8217;re here to help.If you need help, please contact us through one of our support channels such as the self-service portal, send us an e-mail at support@rcselectroniques.com or call [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2231,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1464","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | R.C.S. 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